Potentially faulty microchips replaced for free

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Monday 15 January 2018

Some Hamilton dog owners will need to get their pets re-microchipped after a potential fault has been found with Virbac BioTec microchips fitted between 2009 and 2012.

Microchipping is a key way a dog can be identified and safely returned home if it gets lost.

Virbac are urging any dog owners who may have one of the potentially affected microchips to visit their local vet and get a new microchip. It’s only the one type of microchip affected, there are many kinds, and Virbac are covering the costs of the new microchip.

Hamilton City Council Animal Education and Control Manager Susan Stanford says they’re doing what they can to let potentially-affected dog owners know.

“We’re proud Hamilton has the highest rate of microchipping in the country and want to make sure they’re all working well,” says Ms Stanford.

“We have identified it affects about 850 of the 11,500 dogs currently registered in Hamilton and we will be sending out notifications to these owners.”

“Some of the chips could be working now but may stop working later. The risk of the chips being faulty is very low but it’s always better to be safe than sorry as you never know when it could be the only thing helping us know who the owner is.

“We’ve been able to rehome two dogs who have been away from their homes for a long time (several months) only because they were microchipped. We cannot stress how important it is to have your dog microchipped.

“If the microchip number of your pet starts with these numbers: 90008800xxxxxxx, 900008800xxxxxx and 900001000xxxxxx contact your local vet to have a second microchip inserted and registered. Don’t forget to also send a copy of your new microchip certificate to Animal Education and Control.”

Page reviewed: 15 Jan 2018 10:02am