Apply for (or renew) a manager's certificate

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​A manager's certificate allows the holder to be appointed as a duty manager of licensed premises for the purposes of the Sale and Supply of Alcohol Act 2012. A person holding a manager's certificate must be on duty at all times when alcohol is being sold or supplied to the public on any licensed premises. The information below will guide you in your application for a manager's certificate, or if you wish to renew your existing manager's certificate. ​​

If you still need more information, please contact us​ (ask for alcohol licensing) or email us​​.​

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The obligations of a duty manager

The duty manager is responsible for the compliance with and enforcement of the provisions of the Act and the conditions of the licence in force on the premises. While on duty, the name of the manager must be prominently displayed.

Criteria for manager's certificate

Once you have made an application, your suitability to hold a manager's certificate will be assessed in accordance with the following criteria:

  • Character and reputation.
  • Any previous convictions recorded.
  • Experience working on licensed premises - a reasonable amount of recent experience is required, usually at least six months.
  • Relevant training and qualifications (see below).
  • You must be currently working in the alcohol industry.
  • Applicants must be 20 years of age or over.

Managers' training

Licence Controller Qualification (LCQ)

It is a requirement of the Sale and Supply of Alcohol Act 2012 that you obtain the Licence Controller Qualification (LCQ) before you can hold a manager's certificate. To get your LCQ, you need to complete these two New Zealand Qualifications Authority (NZQA) unit standards:

  •   4646 - Demonstrate knowledge of the Sale and Supply of Alcohol Act 2012.
  • 16705 - Demonstrate knowledge of host responsibility requirements as a duty manager of licensed premises.

There are a number of training providers who run Licence Controller Qualification courses in Hamilton or online.

The LCQ Bridging Test

The LCQ Bridging Test was an online test for people who completed their LCQ training under the repealed Sale of Liquor Act 1989. It was available from 18 December 2013 until 31 January 2017.

If you obtained your LCQ before December 2013 under the Sale of Liquor Act 1989 and did not complete the bridging test within the above dates, you will need to complete the LCQ course again under the new Act.

If you have already completed the LCQ Bridging Test, you can obtain a copy of your completion certificate here.

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Apply for a manager's certificate​

You can apply for a manager's certificate by filling out ​an application form - available to download as a PDF - or you can use our online forms. You will also need to supply some supporting documentation with your application. ​The application checklist on the first page of each application form will assist you in ensuring you file a complete application.

To find out the cost of your application, see alcohol licensing fees and charges. Application fees are non-refundable.

Applications can be filed at the Customer Service Centre at Hamilton City Council in Garden Place. Alternatively, applications can be posted to The Secretary, Hamilton District Licensing Committee, Private Bag 3010, Hamilton 3240.

APPLY ONLINE NOW

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Renew a manager's certificate

All managers' certificates expire after an initial 12-month period, unless you apply to renew it. It is responsibility of the manager's certificate holder to ensure the application for renewal is made before it expires. An expired certificate cannot be renewed. If you certificate expires, you will need to apply for a brand new one. Once your certificate is renewed, it will be valid for another three years before it needs to be renewed again.

You can apply to renew your manager's certificate, by filling out an application form ​- available to download as a PDF - or you can use our online form.​ You will also need to supply some supporting documentation with your application. ​The application checklist on the first page of each application form will assist you in ensuring you file a complete application.

To find out the cost of your renewal application, see alcohol licensing fees and charges.​ Application fees are non-refundable.

Applications can be filed at the Customer Service Centre at Hamilton City Council in Garden Place. Alternatively, applications can be posted to The Secretary, Hamilton District Licensing Committee, Private Bag 3010, Hamilton 3240.

APPLY ONLINE NOW

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The application process

Applications can take approximately four-to-six weeks to process - or longer if we require further information from the applicant or if a public hearing is required. To ensure a smooth and swift processing time, it is important that the information supplied with your application is complete and accurate.

A copy of the application is sent to the p​olice and the licensing inspector for their report. You will be required to attend an interview with the inspector, which will include a test on the  Sale and Supply of Alcohol Act 2012​. You will be contacted after your application has been received to arrange an appointment. Please allow up to three weeks for us to contact you for an interview.

Finally, once all documentation and reports are received, the application is then put before the district licensing committee (DLC) for their decision. If your application receives any objection, a public hearing may be required. The DLC may also refer your application to the Alcohol Regulatory and Licensing Authority (ARLA)You will receive notification of the DLC's decision via mail.

​Find out about applying for alcohol licences related to premises - on-, off- or club licences - and/or special licences for alcohol at events​.

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Appointing managers - licensee notifications

N​ote that if you are a licensee for any premises which sell alcohol and you employ duty managers, you should also be aware that section 231 of the Sale and Supply of Alcohol Act states the requirement for licensees to notify the district licensing committee (DLC) and Police of:

  • any appointment of a new certificated manager,
  • cancellation/termination of a certificated manager, and 
  • the appointment of a temporary manager or an acting manager.
For more information, including a 'change of management' form - see appointment of managers​.

​​​Suspension/cancellation of manager's certificate

The Police or licensing inspector can apply to the Alcohol Regulatory and Licensing Authority (ARLA) to suspend or cancel a manager's certificate if they believe that the manager failed to conduct licensed premises in a proper manner, or the conduct of the manager indicates that he or she is not a suitable person to hold a manager's certificate.​​

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Other licences​

Find out more about applying for (or renewing) a licence to serve alcohol; and applying for a special licence for serving alcohol at events​.

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Page reviewed: 24 Mar 2017 2:21pm