General feedback

If you would like to make a request, compliment or complaint about any of the Council's services, you can give us general feedback through the feedback form below. 

If you have an urgent enquiry or a work request please contact the Council's 24/7 Customer Services team on 07 838 6699.​

The Council is also interested in what you think of its customer service as part of its commitment to continue to deliver and improve customer's experience with the Council. Click here to fill in the two-minute customer service feedback survey. The survey is also available via phone when you call the customer services team and via an iPad in the customer services centre and a range of key Council facilities. Your feedback is invaluable. 

​​​​​​​​​​*We use reCAPTCHA on our online forms to prevent spam.  If you experience any difficulty using reCAPTCHA you can send us your feedback to our email at info@hcc.govt.nz or contact us on 07 838 6699.
Page reviewed: 29 Jun 2017 11:06am