Treatment Plant Tours

​Tour Restrictions at Wairoa Water Treatment Plant​

Maintenance and upgrade work are scheduled to be undertaken between May 2018 and mid November 2018 at the Wairoa Water Treatment Plant. 

The work is likely to impact on access to a number of areas of the plant and this may require us to restrict some tours and public visits to the site until the majority of construction and maintenance work are complete. 

The restrictions are required to ensure work can be carried out efficiently and in a safe manner. We look forward to resuming full tours of the Wairoa Water​ Treatment plant as soon as possible.

​Curious as to what happens to the dirty water from yo​ur toilet, shower, and laundry?
Ever wondered how Council treats water from the river to the tap?
What about runoff from lawns gardens and rainwater?
City Waters offers tours to both plants Tuesdays only at the Water Treatment 10am- 12 noon, and Wastewater 1pm – 2pm.  Tours fill up fast, so book now.​

School Groups

Both private and public schools can book and students must be at least 9 years, or Year 5.  It is recommend that schools book both tours on the same day. 

To sign up please read the Visitors group information guidelines and submit a Tour request form.

Teaching Resources

The Pukete Treatment Plant Map introduces t​he different parts of the plant and the Pukete Treatment Plant Colouring and Activities Sheet has fun exercises to support learning.​

Download Pukete Treatment Plant Map and the Pukete Treatment Plant Colouring​ and Activities Sheet​.

Professional Groups

We also offer tours for professional groups and industry-specific visitors on a case-by-case basis. To sign up please read the Visitors group information guidelines and submit a Tour request form.

Tour Safety

Our treatment plants are 24 hour a day, seven day a week functioning industrial sites.  Your safety is important to us so please ensure you have read and understood the Visitors group information guidelines before booking your tour.

General Tour Specifics

  • Tours take approximately 1 -1.5 hours.
  • Tours are subject to availability.
  • Available for groups up to 30 people
  • People over 18 years must have present a valid photo ID on day of tour.
  • Sturdy closed toed shoes.
  • Tour requests do not guarantee tour bookings
  • All bookings must be made at least four weeks in advance

Special Requirements

While we endeavour to accommodate all, it is important to note that both our tours involve a lot of walking, climbing of stairs and moving around narrow walkways, it is up to the organisation/teacher contact to provide acceptable ratio assistance or language translation for each participant.  Unfortunately due to the industrial nature we have no facilities for, and cannot accommodate young children, infants or strollers.

Please be advised that due to security issues and your safety we reserve the right to refuse anyone from taking part in the tour. We also reserve the right to cancel tours due to staff availability or in the event of a Plant or City emergency.
Page reviewed: 16 May 2018 1:15pm