City Safe Operations

The City Safe Operations Team work together to ensure that Hamilton is a safe and vibrant City. The Team work in the Central City, The Transport Centre and with suburban retail businesses. They are recognisable by their highly visual uniforms which provide a natural deterrent to anti-social and criminal activity. Camera Operators work diligently to spot issues within the Central City and ensure that City Safe Patrols, Police or Ambulance are dispatched when issues escalate. The Camera Operators are in direct contact with the Police and provide footage of incidents for evidence when required.

 Working closely with youth and other members of the public who use the Transport Centre is a large part of the City Safe Operations job. The Team ensures that anyone travelling by bus and using the Transport Centre feels safe.

How Does City Safe Operations contribute to safety in our City?

  • Hamilton City Council Safety Officers:
    • ​encourage positive compliance using a graduated response model
    • are fully warranted to enforce the city bylaws
    • provide Safety Officer patrols within the Central City
  • City Safe Ambassadors working with suburban businesses
  • CCTV Network – The Hamilton City Council has extensive camera coverage in the Central Business District, with staff monitoring the cameras and working with Safety Officers and police as required.  Due to privacy regulations CCTV camera footage is only provided to police.
  • Graffiti removal

City Safe Operations Liaison Officer

  • Crime Prevention Toolbox
  • Data analysis and patrol taskings
  • Crime reduction initiatives
  • Graffiti mural programme

Regulatory and Compliance Officer

  • Enforces and assists in various bylaw compliance issues
  •  Investigates complaints

Graffiti Removal

  • Speedy removal of public facing graffiti by the Tagbusters team
  • Liaison with community projects involving graffiti removal

City Safe Operations is looking after your safety

  • Patrolling Thursday, Friday and Saturday nights in the Central City
  • Patrolling Central City during the daytime
  • Patrolling the Transport Centre
  • Enforcing the Hamilton Liquor Ban​
  • Litter Act - Hamilton City Council safety officers, although warranted to issue an infringement notice, will follow the graduated response model, should the offence be escalated.
  • Safety in Public Places Bylaw - Hamilton City Council safety officers are warranted for breaches of the Safety in Public Places Bylaw. They are tasked with ensuring that the public are aware and compliant with this Bylaw.

When should you call City Safe?

Frequently asked questions

Page reviewed: 23 Jan 2019 4:22pm