What does this mean for Hamilton City Libraries?

​The safety and wellbeing of our Hamilton City Libraries community and staff is our number one priority. We are closely monitoring the advice from the Government and Ministry of Health and will be updating our customers via our website and social media platforms as new information becomes available.

Alert Level 2​​​​

Are we open?
Yes. All Hamilton City Libraries branches will remain open with normal operating hours. Auaha makerspace at the Central Library is also open.

What precautions are you taking?
Customers will need to scan a QR code or provide contact details before they enter a branch. We have increased our cleaning regime and we have signs reminding people about physical distancing. Staff will monitor numbers in each branch to make sure things don't get too crowded. This may mean a short wait outside some smaller branches until another customer exits.

What about public programmes?
Storytime and Wriggle and Rhyme have been cancelled in all branches apart from the Central Library. We've added extra sessions there. Check out the Hamiltonlibraries.co.nz website and the Hamilton City Libraries Facebook page for more information. We've also made other changes such as providing individual packs of blocks during our LEGO sessions.  

What if my age, health or situation makes me vulnerable?
If you'd prefer not to venture out yet, you can access the print collection through our new Click and Collect service and you can apply for our Homebound service (read about these below). If you have a computer or smartphone, you can also access our extensive eCollection.

​What's Click and Collect and how does it work?
We began offering this new service last year. Customers answer a couple of questions about the books they like to read, and our librarians pull together a selection of up to 10 books for customers or their representative to collect. Our website has more details: Hamiltonlibraries.co.nz

What about the Homebound service?
Our Homebound service delivers items to people who are temporarily or permanently disabled or ill. Find out more about this and other accessibility services on our website, email the Accessibility Services Librarian, or phone us on 07 959 9016.

What do you mean by eCollection?
Hamilton City Libraries has a huge range of reading material online for all ages and tastes. You don't need an eReader, just a computer or smartphone, an internet connection and your library card. You can find out more at hamiltonlibraries.co.nz/ecollections

eServices, apps and online resources sound a bit complicated. Can I get help?
Yes, of course! Give us a ring on 07 838 6826, email us at hamiltoncitylibraries@hcc.govt or send us a message through the Hamilton City Libraries website.​

Page reviewed: 27 Feb 2021 9:45pm