What does this mean for Hamilton City Libraries?

​​The safety and wellbeing of our Hamilton City Libraries community and staff is our number one priority. We are closely monitoring the advice from the Government and Ministry of Health and will be updating our customers via our website and social media platforms as new information becomes available.

Alert Level 3

Are we open?

No. All Hamilton City Libraries are physically closed to the public. Public venues must close at Alert Level 3 because of restrictions around mass gatherings.

I'm a keen reader – what will I do without books?

Hamilton City Libraries has a huge range of reading material online for all ages and tastes. You don't need an eReader, just a computer or smartphone, an internet connection and your library card. You can find out more at hamiltonlibraries.co.nz/ecollections

What if I have books that need to be returned?

The library has extended its loan period for all items currently out on loan. Borrowers have also been given unlimited renewals. The after-hours slots will be open.

I requested a book at the library. Will I miss out?

Your book will be here for you when we reopen.

I have library fines that need to be paid. How can I pay them?

All fines are on hold, so no one will incur additional fines while we are closed. You can pay existing library fees and charges using internet banking. Our account number is 02-0316-0030142-17. Please use your library card number and your name as references when making payments to us.

Further information on how to pay your fines online is available here: https://hamiltonlibraries.co.nz/about/fees-and-charges/

Can I return my books using the after-hours slots?

Yes.

Can we still get homework help?

The AnyQuestions service offered by librarians around the country, including our staff, will continue. You can access it direct at anyquestions.govt.nz. Our library also has lots of online resources like encyclopaedias and links to great educational websites.

We also have plenty of non-fiction books in our eCollection to help kids with their research. Check out our homework help page: hamiltonlibraries.co.nz/kids-and-teens/homework-help/

eServices, apps and online resources sound a bit complicated. Can I get help?

You can email us at hamiltoncitylibraries@hcc.govt.nz if you need a hand getting set up or send us a message through the Hamilton City Libraries website.


Page reviewed: 03 Oct 2021 2:00pm