The wellbeing of our community and our team are our number one priority. We are closely monitoring the advice from the Government and Ministry of Health and will be updating our website as new information becomes available.
What does this mean for the Building unit?
What will happen with my building consents?
Our building support and building review teams will continue to work remotely which means any existing online building consent or new online application lodged can be accepted, processed and approved as normal.
Need some help lodging or some technical advice?
Our teams are available to assist with lodging a building consent or providing technical advice and they will be doing this via phone or email. To book an appointment with one of our team, please contact our call centre or email firstname.lastname@example.org
Hard Copy Applications
While we will still accept paper applications for new building consents, we would encourage our customers to use our online system where possible to assist with our remote working and our seamless service delivery.
Can I apply for a minor amendment?
Yes, we can still accept and process minor amendments during this time. Send us your minor amendment application form and plans through to email@example.com and we will process it electronically.
Will you be issuing Code Compliance Certificates (CCC)?
Yes, our team will continue to process CCC applications remotely. All documentation must be submitted to us electronically to firstname.lastname@example.org at least 48 hours before your final inspection. Hard copy documents, over the counter or at the final inspection, will not be accepted.
What about extensions of time, exemptions, CPU, IQP and producer statement applications?
All other applications and accompanying documentation should be emailed to email@example.com and we will process these electronically and respond to you via email or phone.
What about inspections?
Building inspections will resume under Alert Level 3 and the inspectors will be following the Health and Safety guidelines put in place by Construction Health and Safety New Zealand (CHASNZ). Our expectation is that where practical the Building Inspector will be left to undertake the inspection unaided. If there are any issues that need to be discussed they will do this at the end of the inspection keeping their 2m distancing or by phone.
If you no longer require your Building Inspection, please contact our call centre to cancel.
BWOF Audit Inspections
No BWOF Audits will be undertaken during Alert Level 3 and we understand some BWOFs can't be issued during this time. We will not be issuing any notices or reminder letters for BWOFs due while businesses arrange for the appropriate inspections to take place. For information on how to issue a BWOF because of COVID-19 please use the guidance supplied by MBIE.
Pool Monitoring Inspections
During Alert Level 3 no pool monitoring inspections will take place.
Where can I find more information?
You can read more about how construction site safety guidelines will be implemented during Alert Level 3 at chasnz.org/covid19
You can read more about council building and construction-related activities during Alert Level 3 at building.govt.nz/covid-19/
What does this mean for the Planning Guidance unit?
What about Planning Guidance and resource consents site visits?
The planning guidance team are working from home during Alert Level 3. The team will continue to use visual technology and resume site visits where required to progress applications.
If required, monitoring and enforcement of resource consent will continue at Alert Level 3. All site visits will follow strict health and safety protocols.
Can I still talk to someone around this over the phone or via Skype?
Absolutely. Please continue to phone and email us with any Planning Guidance and resource consents queries or pre-application meetings and we can arrange to speak to you over Skype, Zoom or video chat.
Is the Urban Design Panel still available?
Our Urban Design panel can still be contacted and will be operating as normal.
We intend to have an online consulting team up and running to help businesses virtually through this time.