The wellbeing of our community and our team are our number one priority. We are closely monitoring the advice from the Government and Ministry of Health and will be updating our website as new information becomes available.
Will Pool inspections will be halted?
All inspections unless they are for essential services will not be taking place at this time.
Everything else is deemed as BAU and will continue as per normal. Much of the building and resource consents can, and are currently, done online.
What will happen with my building and resource consents?
We will continue to process your consent application unless you advise us otherwise. The majority of building and resource consents can be done online and this will continue as normal. Any face-to-face customer meetings or site inspections will not go ahead until further notice, unless deemed as an essential service. We will also not be accepting hard copy applications at this time. The Building Unit are currently setting up some new ways to connect – like customer Skype calls. We will update this page when this service becomes available.
What about Planning Guidance & Resource Consents?
City Planning is considered BAU. The team are currently thinking of new ways to do things and we will let you know when we have some confirmed process around this. This could include having Skype meetings. Please continue to phone and email the team as normal and they will get back to you.
Can I still talk to someone around this over the phone or via Skype?
Absolutely. Please continue to phone and email us with any Planning Guidance & Resource Consents you have. We are working on having Skype meetings with our customers and will keep you informed about this.
What are you doing with Development Contributions payments?
Development Contribution payments will continue as normal and you will still be able to pay these as you normally would.
Will you be stopping your growth programmes?
No, all growth programmes will continue at this time. Long term planning must and will continue. Many of our growth programmes are long term programmes, so they will continue normally. We have several experts who continue to work on these programmes during this time.
Does a recession change your growth assumptions?
We are not able to know what this looks like now.
Will REAP continue?
REAP was supposed to take place in March, however we are looking at all options for this and whether we could carry this out virtually.
Is the Urban Design Panel still available?
Our Urban Design panel can still be contacted and will be operating as normal.
We intend to have an online consulting team up and running to help businesses virtually through this time.