What does this mean for rubbish and recycling?

The wellbeing of our community and our team are our number one priority. We are closely monitoring the advice from the Government and Ministry of Health and will be updating our website as new information becomes available.

Kerbside collections:

  • Rubbish collections continue as usual.
  • Rinsed glass, cans, tins and plastics 1-2 will be collected from Tuesday 2 June – collection will be one day later than usual, due to Queen's Birthday. The usual collection schedule will continue from Monday 8 June.
  • Paper and cardboard will be collected but, for now, will be sent to landfill.
  • Crates will not be emptied if they are overfilled.

Drop-off services:

  • Hamilton Organic Centre – You can drop glass, cans, tins and plastics 1-2 at the Organic Centre in Wickham St. Please do not drop unrecyclable items at the centre. Paper and cardboard drop-off isn't available.
  • Lincoln St Refuse Transfer Station – Rubbish drop-off is available at the Lincoln St Transfer Station. Recycling drop-off is not currently available.

What's happening with the kerbside rubbish collection during COVID-19?
Kerbside rubbish collection services continue as usual. 

Overfilled or heavy bags can be a health and safety hazard for our rubbish collectors. Please make sure they can safely lift your rubbish, so this critical service can continue to operate smoothly. Your rubbish bags shouldn't be heavier than 20kg each or bigger than 60 litres.

What about the kerbside recycling collection?
We've had to make several changes to keep our staff and community safe over the last few weeks. All recycling was initially put on hold following the closure of recycling facilities due to safety concerns. We've been working closely with our contractor since then to come up with a safe solution for everyone and from Tuesday 2 June kerbside collections will resume for glass, cans, tins and plastics 1-2.

Paper and cardboard will still be collected but for now it will be sent to landfill. Rubbish bags will be collected as normal.

Collections will be one day later than usual following Queen's Birthday Monday. Collection schedules will be back to normal from Monday 8 June.

Overfilled crates will not be emptied due to health and safety concerns. If you have more glass, tins or plastics than crate capacity, please put it out for collection over a few weeks or you can take this to the Hamilton Organic Centre from Tuesday 26 May.

Only approved Hamilton City Council crates will be emptied (maximum of two per household).

Broken glass should be thoroughly wrapped so sharp edges are not exposed and then placed in rubbish bags. This protects rubbish collectors from cuts.

Can I drop off my recycling?
Yes. The Hamilton Organic Centre in Wickham St will be open from Tuesday 26 May for glass, cans, tins and plastics 1-2 drop-offs. It is back to operating normal hours and has been very busy since reopening. If you can, please avoid visiting during peak times: when the centre opens at 8am and between 10am and 12pm. If you can, help avoid congestion by returning at an alternative time if long queues are forming.

What about paper and cardboard?
Paper and cardboard will still be collected with your kerbside services but for now these items will be sent to landfill due to ongoing market disruptions caused by COVID-19. Paper and cardboard drop-offs won't be available at the Hamilton Organic Centre.

​Is the Refuse Transfer Station open?
The Refuse Transfer Station at 60 Lincoln St reopened on Tuesday 28 April and is now operating normal hours. Recycling drop-offs will not be permitted and the reuse shop will remain closed. Only contactless payments are permitted – cash payments will not be accepted.

Our contractor, Waste Management, will log registration plate numbers and time on-site for COVID-19 contact tracing purposes. There will be no assistance from staff when tipping, and customers are required to maintain the set physical distancing requirements of two metres. Please be patient and considerate of staff and other customers during this transitional period.

To keep everyone safe, only one person will be permitted to exit each vehicle and a strict one-in one-out policy will be in place, which may lead to traffic congestion. If queues back up to public roads, we ask residents to come back at an alternative time. The traffic flow at the Refuse Transfer Station is now left turn only, entry and exit.

What about my green waste?
The Hamilton Organic Centre accepts green waste and is now back operating normal hours. Only contactless payments are permitted – cash payments will not be accepted.

Our contractor, Waste Management, will log registration plate numbers and time on-site for COVID-19 contact tracing purposes. There will be no assistance from staff when tipping, and customers are required to maintain the set physical distancing requirements of two metres. Please be patient and considerate of staff and other customers during this transitional period.

To keep everyone safe, a strict one-in one-out policy will be in place, which may lead to traffic congestion. If queues back up to public roads, we ask residents to come back at an alternative time.

Can I still purchase a new crate?
New crates are available for purchase from the Municipal Building in Garden Place.    

For more information please email info@hcc.govt.nz or call our customer services team on 07 838 6699.

Page reviewed: 26 May 2020 5:47pm