What does this mean for rubbish and recycling?

The wellbeing of our community and our team are our number one priority. We are closely monitoring the advice from the Government and Ministry of Health and will be updating our website as new information becomes available.

How has the Council been managing these serv​​ices up until now?

During Alert Levels 4 and 3, the Council had to make several changes to these services to keep our staff and the community safe. This required us to initially put all recycling (whether kerbside collection or drop-off) on hold under Government guidance. Once Alert Level 2 was announced, Council staff helped our receiving facilities to work through what they needed to put in place so they could safely start collecting kerbside recycling again. The FAQs will tell you all you need to know about how these services are operating now under Alert Level 2.

What's happening with Alert Level 2 kerbside collections?

  • Rubbish bag collections continue as usual.

  • Rinsed glass, cans, tins and plastics 1-2 will be collected from Tuesday 2 June – collection will be one day later than usual, due to Queen's Birthday Monday. The usual collection schedule will continue from Monday 8 June.

  • Paper and cardboard will be collected, but for now these items will be sent to landfill, due to ongoing market disruptions caused by COVID-19.

How do I ensure my rubbish and recycling will be collected?

  • A limit of up to two rubbish bags per household will be accepted at each kerbside collection.

  • Overfilled or heavy kerbside-collected rubbish bags can be a health and safety hazard for our rubbish collectors. Filled rubbish bags should weigh less than 20kg each, and/or hold less than 60 litres of material.

  • Wrap up any sharp objects before placing them in the rubbish bags.

  • Hamilton City Council recycling crates will be accepted only.

  • The recycling crate should be used for (unbroken) glass, tins, cans and recyclable plastics 1-2; tie your paper and cardboard together and place beside the recycling bin

  • Do not overfill your recycling crates.

Can I still purchase a new recycl​ing crate?

Yes. New crates are available for purchase from  the Council's Municipal Building in Garden Place, Hamilton.  

What about drop-off services under Alert Level 2?

  • Hamilton Organic Centre, Wickham St – you can drop off your green waste and your recyclable glass, cans, tins and plastics 1-2 here – but not non-recyclable rubbish or paper and cardboard.
  • Lincoln St Refuse Transfer Station – you can drop off non-recyclable rubbish here, but not recyclable items or paper and cardboard. The reuse shop at the transfer station will remain closed for now.

What do I need to know before I dro​p off items?

  • The traffic flow at the Lincoln St Refuse Transfer Station is now left turn only, entry and exit. Traffic flow for the Hamilton Organic Centre in Wickham St is unchanged.
  • To keep everyone safe at both facilities, only one person will be permitted to exit each vehicle, and a strict 'one-in one-out' policy will be in place at both facilities.
  • If you can, please avoid visiting either of these facilities during peak times – especially when they open and between 10am and 12pm. Instead, please return at an alternative time if long queues are forming.
  • Contractors at both facilities will log vehicle registration plate numbers and time on-site for COVID-19 contact tracing purposes.
  • There will be no assistance from staff at either facility when dropping off your items, due to the social distancing two-metre requirement. Please be patient and considerate of staff and other customers during this transitional period.
  • Only contactless payments are permitted at each facility – cash payments will not be accepted.

For more information please email info@hcc.govt.nz or call our customer services team on 07 838 6699.

You can also keep up with what's happening with Hamilton City Council's rubbish and recycling services at fightthelandfill.co.nz​

Page reviewed: 28 May 2020 10:57am