Hamilton City Council is maintaining essential services to the city while supporting the health and wellbeing of the community and staff in response to COVID-19.

We're working closely with the Ministry of Health and other lead agencies, as well as partner organisations and the groups and individuals who use our facilities as we respond to a fast-moving situation.

For Information on symptoms, what you should do and the current status in New Zealand visit

For the most up-to-date information about the New Zealand COVID-19 situation, please visit

If you need help with financial assistance or social service support (food grants etc), please visit or ring the Ministry of Social Development (MSD) on 0800 559 009. This number is for everyone who may need assistance.

It is normal to feel anxious or stressed in times of difficulty. There are useful tips on how to stay to mentally healthy and where you can get help at Unite Against COVID-19.

What is the Council's role?​​​

It's important to note the public health response to COVID-19 is managed by the Ministry of Health. The Ministry provides ​updates on the national response and the latest health advice.

The Council's role is to maintain essential services to the people in our city while looking after the health and wellbeing of our staff and community who use our facilities.​

What we are doing:

  • Hamilton City Council is following advice from the Ministry of Health and Central Government and preparing accordingly as we join the rest of the country in responding to and recovering from the effects of COVID-19.

  • Council staff are changing the way they work to adapt to changing situation and now where possible are working from home or being redeployed to different roles. Our priority is to look after our people, our community and to make sure the city runs the way it needs to.​

Hamilton is at 'orange' 

Hamilton is at 'orange' of the Government's COVID-19 Protection Framework, otherwise known as the traffic light system.

At orange, there is community transmission which has the potential to cause pressure on the health system. While we can continue our everyday activities and services, we have extra safety measures in place to keep the at-risk and vulnerable of our community safe and protected.

You can read more about life at orange, and the Government's COVID-19 Protection Framework here.

Remember to:

  • Wash and thoroughly dry your hands or use hand sanitiser regularly
  • Sneeze and cough into your elbow.
  • Keep your distance from people you do not know.
  • Clean or disinfect shared surfaces often.
  • If you have cold, flu or Covid-19 symptoms, stay home and get a test.
Page reviewed: 02 Dec 2021 3:06pm