Council's response to COVID-19

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Hamilton City Council is implementing contingency plans to maintain essential services to the city while supporting the health and wellbeing of the community and staff in response to COVID-19.

We're working closely with the Ministry of Health and other lead agencies, as well as partner organisations and the groups and individuals who use our facilities as we respond to a fast-moving situation.

For Information on symptoms, what you should do and the current status in New Zealand visit

Click here for news and updates on the Council's response to COVID-19

What is the Council's role?

It's important to note the public health response to COVID-19 is managed by the Ministry of Health. The Ministry provides daily updates on the national response and the latest health advice.

The Council's role is to maintain essential services to the people in our city while looking after the health and wellbeing of our staff and community who use our facilities.​

What we are doing:

  • Hamilton City Council is following advice from the Ministry of Health and preparing accordingly as we join the rest of the country in responding to COVID-19.

  • Council has a 12-point recovery plan in place - read more about this here​

  • The Council has decided to waive rent for community groups and businesses who are tenants of Council owned property that are unable to pay rent. This includes community groups, sports clubs, businesses operating from council facilities (such as cafes), and other businesses that are tenants of Council and that can demonstrate hardship. To apply for rent relief please email

  • Council staff are changing the way they work to adapt to changing situation and now where possible are working from home or being redeployed to different roles. Our priority is to look after our people, our community and to make sure the city runs the way it needs to.

  • Council has made a number of changes to our services, see what this means below:​
Page reviewed: 01 Apr 2020 8:41am