How to contact us
Our Animal Education and Control Centre (including our kennels) is open seven days a week. We are available by phone 24/7 on 07 838 6632.
Due to the challenges of COVID-19 and staffing levels, opening hours of our office may change at short notice.
You can also email us (animalweb@hcc.govt.nz) - although for urgent enquiries, it's best to phone us first.
- Animal Education and Control Officers duty hours: 7.30am to 6pm seven days. Afterhours call 07 838 6632.
- Kennel opening hours: 12.30pm to 4.30pm seven days (closed on statutory holidays).
- Contact number for:
- Dog registration, requests for service, report an incident (including wandering stock ) and general enquiries: 07 838 6632.
- Impounded, lost and found dogs and adoption enquiries: 07 838 6664.
- After hours phone: 07 838 6632.
- Animal Education and Control office: 217 Ellis St, Frankton, Hamilton 3204, New Zealand.
Our services
| Learn about how and when to register your dog, including fees and charges. |
 | Your responsibilities Learn about your responsibilities as a dog owner including microchipping, desexing, fencing and barking. |
 | Find out about our training programmes for schools and businesses, Hamilton's dog parks and upcoming events including Dirty Dog! |
.jpg) | Find out about what's required when adopting a dog from us and where you can find out about available dogs. |
 | Find out about our year in figures. |
  | Find out about how you can deal with nuisance animals, barking and how to hire traps for pests. |