Animal Education and Control

​​​​​​​​​​​​​​​How to contact us​

Our Animal Education and Control Centre (including our kennels) is open seven days a week. We are available by phone 24/7 on  07 838 6632.

Due to the challenges of COVID-19 and staffing levels, opening hours of our office may change at short notice. 

You can also email us (​) - although for urgent enquiries, it's best to phone us first.

  • Animal Education and Control Officers duty hours: 7.30am to 6pm seven days. Afterhours call 07 838 6632.
  • Kennel opening hours: 12.30pm to 4.30pm seven days (closed on statutory holidays).​
  • Contact number for:
    • Dog registration, requests for service, report an incident (including wandering stock ) and general enquiries: 07 838 6632.
    • Impounded, lost and found dogs and adoption enquiries: 07 838 6664.
    • ​​After hours phone: 07 838 6632.​
  • Animal Education and Control office: 217 Ellis St, Frankton, Hamilton 3204, New Zealand.

​​Our services​


Registering your dog 

Learn about how and when to register your dog, including fees and charges. 


Your responsibilities 

​Learn about your responsibilities as a dog owner including microchipping, desexing, fencing and barking.

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Education and events

Find out about our training programmes for schools and businesses, Hamilton's dog parks and upcoming events including Dirty Dog!

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Adopt a dog

Find out about what's required when adopting a dog from us and where you can find out about available dogs.


​​Facts and figures

​Find out about our year in figures.


Havin​g an issue with a neighbour's animal?

Find out about how you can deal with nuisance animals, barking and how to hire traps for pests.

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Page reviewed: 12 Apr 2022 2:34pm