Our team places a major emphasis on meeting the needs and expectations of our diverse range of customers, and we want to ensure everyone we deal with understands we are here to support them with the final arrangements for their loved one – we really care. People like doing business with us and they feel comfortable and confident about what we offer. We're very responsive to the needs of the increasingly diverse communities we deal with and we can tailor our services and management to meet cultural protocols and families' requests.
A key part of our personalised service is ensuring our customers understand their options – you won't be rushed into making a decision and you're encouraged to take your time. We'll answer all your questions discretely and professionally, talk you through the process, and explain anything you need to know – we want you to feel informed and confident in what we do for you.
Hamilton Park Cemetery is a member of NZ Cemeteries and Crematorium Collective (NZCCC) and Australasian Cemeteries and Crematorium Association (ACCA).
Michelle Rivers – Cemeteries and Crematorium Manager.
Michelle has worked in the cemetery and crematoria industry for 12 years following a career of 20 years in social services. Michelle currently manages Hamilton Park Cemetery and Crematoria and Hamilton City Council's two historic cemeteries – Hamilton West and Hamilton East. She has completed a Grave Safe course and Cremator Operator Training Certificate and enjoys being hands-on with her team's work whenever the opportunity allows. Michelle is the previous Chair and one of the co - founders of the NZ Cemeteries and Crematoria Collective.
Michelle leads an experienced team of committed professionals, comprising of an Operations Supervisor, five Cemetery Technicians, two Administrators and a Gardener.
Management Plan and Bylaw