Emergency status


​COVID-19​ -​ Visit ​​​https://covid19.govt.nz/ for the latest information from Central Government

For more information

Listen to your radio!

In an emergency or Civil Defence event, we recommend you tune into one of the below listed radio stations to receive up to date messages and information.

There are also local area radio stations which will provide community information:

  • Free FM (89.0FM)
  • Radio Tainui (95.4FM)​​
Who to contact if you need assistance


If you require emergency assistance, please call 111 for Fire, Ambulance or Police.

Power outage

Direct all power outage calls to your power retailer or WEL Networks Fault line 0800 800 935.

State highway network

We have a number of state highways which pass through Hamilton including SH1, SH3 Ohaupo Road, SH23 Whatawhata Road and SH26 Morrinsville Road.

You can get the latest state highway information or report an issue on a state highway by phoning New Zealand Transport Agency's 24/7 info line:

0800 4 HIGHWAYS (0800 44 44 49)

Flooding and roads

For enquiries regarding city infrastructure please phone our 24/7 Customer Services number 07 838 6699 or email info@hcc.govt.nz.

Note: If your property has been affected by severe flooding please call 111 and ask for the Fire Service.

Page reviewed: 09 Jun 2021 11:47am