General feedback

If you would like to make a request, compliment or complaint about any of the Council's services, you can give us general feedback through the feedback form below. 

If you have an urgent enquiry or a work request please contact the Council's 24/7 Customer Services team on 07 838 6699.​

The Council is also interested in what you think of its customer service as part of its commitment to continue to deliver and improve customer's experience with the Council. 

two-minute customer service feedback survey is also available via phone when you call the customer services team and via an iPad in the customer services centre and a range of key Council facilities. Your feedback is invaluable. 

​​​​​​​​​​*We use reCAPTCHA on our online forms to prevent spam.  If you experience any difficulty using reCAPTCHA you can send us your feedback to our email at info@hcc.govt.nz or contact us on 07 838 6699.
Page reviewed: 20 Nov 2020 9:19am