Under COVID-19 Alert Level 2, we are not taking bookings for either of the water treatment plant tours.
Curious as to what happens to the dirty water from your toilet, shower, and laundry?
Ever wondered how the Council treats water from the river to the tap?
What about runoff from lawns gardens and rainwater?
City Waters offers tours to both plants on Tuesdays only. These take place at the Waiora Water Treatment Plant from 10am-12 noon, and at the Pukete Wastewater Treatment Plant from 1-2pm. Tours fill up fast, so book early.
Both private and public schools can book and students must be at least 9 years old, or Year 5. It is recommended schools book both tours on the same day.
To sign up please read the Visitors group information guidelines and submit a Tour request form.
We also offer tours for professional groups and industry-specific visitors on a case-by-case basis. To sign up please read the Visitors group information guidelines and submit a Tour request form.
Our treatment plants are industrial sites and operate 24 hours a day, seven days a week. Your safety is important to us so please ensure you have read and understood the Visitors group information guidelines before booking your tour.
General Tour Specifics
Click here to fill out the online plant tour registration form
- Tours take approximately 1-1.5 hours
- Tours are subject to availability
- Available for groups up to 30 people
- People over 18 years must have present a valid photo ID on day of tour
- Sturdy closed toed shoes
- Tour requests do not guarantee tour bookings
- All bookings must be made at least four weeks in advance.
While we endeavour to accommodate all, it is important to note that both our tours involve a lot of walking, climbing of stairs and moving around narrow walkways. It is up to the organisation/teacher contact to provide an acceptable adult/student ratio, and assistance or language translation for each participant. Unfortunately due to the industrial nature we have no facilities for, and cannot accommodate young children, infants or strollers.
Please be advised that due to security issues and your safety we reserve the right to refuse anyone from taking part in the tour. We also reserve the right to cancel tours due to staff availability or in the event of an emergency.